Privacy policy

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Hotel El Álamo

Privacy Policy

 Manuela Graña Ribelles

1. USER INFORMATION

Who is responsible for processing your personal data?
Manuela Graña Ribelles is the RESPONSIBLE PARTY for processing the USER's personal data and informs you that this data will be processed in accordance with Regulation (EU) 2016/679, of 27 April (GDPR), and Organic Law 3/2018, of 5 December (LOPDGDD).

For what purposes do we process your personal data?
To maintain a commercial relationship with the user. The operations intended for processing are:

  • Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enables commercial communications. These communications will be carried out by THE RESPONSIBLE PARTY and will relate to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
  • Conducting market research and statistical analysis.
  • Processing orders, requests, responding to queries or any type of request made by the USER through any of the contact methods made available on THE RESPONSIBLE PARTY's website.
  • Sending the online newsletter about news, offers and promotions related to our activity.

On what grounds may we process your personal data?
Because the processing is legitimised by Article 6 of the GDPR as follows:

  • With the USER's consent: sending commercial communications and the newsletter.
  • Based on the legitimate interest of THE RESPONSIBLE PARTY: conducting market research, statistical analysis, etc. and processing orders, requests, etc. at the USER's request.

How long will we keep your personal data?
It will be kept for no longer than necessary to maintain the purpose of the processing or where there are legal provisions requiring its retention, and when it is no longer necessary, it will be deleted with adequate security measures to ensure the anonymisation or total destruction of the data.

To whom do we disclose your personal data?
No communication of personal data to third parties is planned except by legal obligation or, if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom THE RESPONSIBLE PARTY has signed the confidentiality and data processing agreements required by current privacy regulations.

What are your rights?
The rights available to the USER are:

  • The right to withdraw consent at any time.
  • The right of access, rectification, portability and erasure of your data, and the right to restriction of or objection to its processing.
  • The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:
Manuela Graña Ribelles. Calle San Fernando, 56 03001 Alicante. E-mail: edomenech30@gmail.com; manuela@hotelalamoalicante.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly, freely and unambiguously accept that their data is necessary to process their request by the provider, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to THE RESPONSIBLE PARTY is accurate and takes responsibility for notifying any changes to it.

THE RESPONSIBLE PARTY informs users that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. If all data is not provided, there is no guarantee that the information and services provided will be completely suited to their needs.

3. SECURITY MEASURES

In accordance with the provisions of current personal data protection regulations, THE RESPONSIBLE PARTY is complying with all provisions of the GDPR and LOPDGDD for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which data is processed lawfully, fairly and transparently in relation to the data subject, and adequately, relevantly and limited to what is necessary in relation to the purposes for which it is processed.

THE RESPONSIBLE PARTY guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated adequate information to them so that they can exercise those rights.

For more information about privacy guarantees, you may contact THE RESPONSIBLE PARTY at Manuela Graña Ribelles. Calle San Fernando, 56 03001 Alicante. E-mail: edomenech30@gmail.com; manuela@hotelalamoalicante.com

4. IDENTIFYING INFORMATION

5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of THE RESPONSIBLE PARTY or, where applicable, it holds a licence or express authorisation from the authors. All website content is duly protected by intellectual and industrial property regulations and registered in the corresponding public registers.

Regardless of the intended purpose, total or partial reproduction, use, exploitation, distribution and commercialisation requires prior written authorisation from THE RESPONSIBLE PARTY in all cases. Any previously unauthorised use is considered a serious infringement of the author's intellectual or industrial property rights.

Designs, logos, text and/or graphics belonging to third parties that may appear on the website are the property of their respective owners, who are solely responsible for any disputes that may arise in connection with them. THE RESPONSIBLE PARTY expressly authorises third parties to link directly to specific content on the website, and in all cases to redirect to the main website at https://www.hotelalamoalicante.com/.

THE RESPONSIBLE PARTY acknowledges the corresponding intellectual and industrial property rights of their respective owners, and their mere mention or appearance on the website does not imply the existence of any rights or liability over them, nor any endorsement, sponsorship or recommendation by THE RESPONSIBLE PARTY.

To report any possible infringement of intellectual or industrial property rights, or to raise any concerns about the website's content, please contact us by email at edomenech30@gmail.com; manuela@hotelalamoalicante.com.

6. DISCLAIMER OF LIABILITY

THE RESPONSIBLE PARTY is exempt from any liability arising from information published on its website, provided that it has no actual knowledge that such information has been manipulated or introduced by a third party, or if it does, that it has acted with due diligence to remove the data or make access to it impossible.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions considered essential for the correct operation and display of the site. The cookies used are in all cases temporary in nature, with the sole purpose of making browsing more efficient, and disappear when the user's session ends. Under no circumstances do these cookies themselves provide personal data and will not be used to collect it.

Through the use of cookies, it is also possible for the server hosting the website to recognise the browser used by the user in order to make browsing easier, allowing, for example, previously registered users to access areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. They may also be used to measure audience, traffic parameters, track progress and number of entries, etc. In these cases, the cookies are technically non-essential but beneficial to the user. This website will not install non-essential cookies without the user's prior consent.

This website uses its own and third-party cookies for analytical purposes and to show you personalised advertising based on a profile compiled from your browsing habits (for example, pages visited). All users who visit the website are informed of the use of these cookies via a floating banner. If you accept their use, the banner will disappear, although you may revoke your consent at any time and obtain further information by consulting our Cookie Policy.

We also inform you that our server will store small amounts of information ('cookies') in your web browser, which will provide us with information about the language chosen and other browsing preferences on the pages you visit through this website. You have the option to configure your browser to be alerted upon receipt of cookies and to prevent their installation on your device. Please consult your browser's instructions for further information.

Links Policy

This website may redirect to content on third-party websites. Since THE RESPONSIBLE PARTY cannot always control the content introduced by third parties on their respective websites, it assumes no liability for such content. In any case, it will proceed to immediately remove any content that could contravene national or international legislation, public morality or public order, and will immediately remove the link to said website, bringing the content in question to the attention of the competent authorities.

THE RESPONSIBLE PARTY is not liable for information and content stored, including but not limited to, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on THE RESPONSIBLE PARTY's website. However, in compliance with Articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the removal or, where applicable, blocking of any content that may affect or contravene national or international legislation, the rights of third parties, or public morality and order. Should a user consider that there is any content on the website that could be subject to this classification, they are requested to notify the website administrator immediately.

This website has been reviewed and tested to ensure it functions correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, THE RESPONSIBLE PARTY does not rule out the possibility of certain programming errors, or the occurrence of force majeure events, natural disasters, strikes or similar circumstances that make access to the website impossible.

IP Addresses

The website's servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity log file that allows subsequent data processing for the sole purpose of obtaining statistical measurements to determine the number of page impressions, the number of visits to the web servers, the order of visits, the point of access, etc.

7. APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or matters relating to this website or the activities carried out on it, Spanish legislation shall apply, to which the parties expressly submit, with the Courts and Tribunals of the USER's domicile or the place of fulfilment of the obligation being competent to resolve all conflicts arising from or related to its use.

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